Terms of use
Last updated 10 November 2026
These terms cover use of the Buza website. The Buza service itself is provided to businesses under a separate written agreement, which takes priority over these terms for those businesses.
Who we are
Buza is a trading name of Coastal Connect (Pty) Ltd, a company registered in South Africa.
Using this website
The information on this website describes Buza in general terms. Examples, figures and conversations shown are illustrative and do not come from any real business. Features may change as the service develops.
The Buza service
Businesses that use Buza decide which of their staff may use it and what each person may see. Staff use Buza on behalf of their employer and under their employer's rules. Answers come from the business's own systems; the business remains responsible for the accuracy of that information.
Buza uses the WhatsApp Business Platform. Buza is not affiliated with, endorsed by or sponsored by WhatsApp or Meta. Use of WhatsApp is also subject to WhatsApp's own terms.
Liability
To the extent allowed by law, Coastal Connect (Pty) Ltd is not liable for any loss arising from use of this website. Nothing in these terms limits rights you have under the Consumer Protection Act or other South African law that cannot be limited.
Law
These terms are governed by the law of South Africa.